NY
NYS LONG TERM CARE OMBUDSMAN PROGRAM
Utica, NY
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About NYS LONG TERM CARE OMBUDSMAN PROGRAM
Ombudsmen Volunteers are certified by the NY State Office for the Aging. All services are confidential and free of charge.The Herkimer/Madison/Oneida/Otsego County Ombudsman Program is administered through the Resource Center for Independent Living (RCIL).AN OMBUDSMAN:* Will listen to residents' concerns, comments, and opinions.* Will advocate to ensure the highest quality of care for residents of long term care facilities.* Will mediate conflicts between residents, their families and staff in order to develop collaborative solutions, resolve problems and meet challenges.
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