St. Mary's Entrance 1 Information Desk Volunteer
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Intermountain Health/St. Mary's Regional Hospital volunteers provide customer service to make visitors feel welcome and that their medical needs are important. Volunteers provide directions to help navigate the hospital.Assigned Duties:Greet the public, direct visitors and patients to hospital departments and answer questions.Answer phones and transfer calls to patient rooms and departments.Look up patient room numbers on the computer for callers, florists and visitors.Pick up and deliver the patient's mail from the Mail Room.Deliver patients mail, flowers and personal items.Deliver newspapers (Tuesday-Sunday) to departments and the Mail Room.Assist patients and visitors by taking them to destination within the hospital when necessary.Assist patients with ambulatory issues to acquire a wheelchair.Locate vacant wheelchairs and place in the storage area by the front desk.Requirements:Must pass criminal background check and complete hospital health screening.Complete hospital orientation and position training.Represent the hospital core values and mission.Maintain patient confidentiality.Be courteous and respectful toward patients, visitors , staff and volunteers.Able to follow directions.Able to adapt to a changing environment.Able to work without supervision.Ability to read and comprehend information.Ability to speak pleasantly on the phone.Ability to problem solve.Possess basic computer skills.Customer service experience.Physical Requirements:Sitting: 40-50%Walking: 40-50%Pushing Patients in wheelchairs: 25%Lifting: No more than 10lbs.Days and Times Available:Monday -Friday: 7:30am and noon to 4:30 pmSaturday/Sunday: Flexible shifts between 7:00am to 7:00pm
About Intermountain Health-St. Mary's Regional Hospital
Intermountain Health- St. Mary's Regional Hospital's Values:We are leaders in clinical excellenceWe believe in what we doWe serve with empathyWe are partners in healthWe do the right thingWe are better togetherCommunity Connections is a program through which active adults are provided volunteer opportunities to serve older adults who no longer drive. Through friendship and routine assistance, Community Connections volunteers help their assigned clients to continue living at home. The goals of the program are threefold:Enable older adults, 60 and older, who no longer drive, to live independently in their own homes for as long as possible.Provide opportunities for social engagement that reduce isolation and enrich the lives of those we serve.Ensure access to medical services and food stability.Meals on Wheels Mesa County provides affordable lunchtime meals to seniors 60 and older in Mesa County. The program prepares and serves over 200,000 meals annually-600 or more per day. Meals are served at eight dining site locations. Over 500 meals are home delivered each weekday, to the frail and homebound elderly in the Grand Valley.
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