Health Insurance Counseling and Advocacy Program (HICAP) Counselor Volunteer

The mission of the Ventura County Area Agency on Aging's Health Insurance Counseling and Advocacy Program (HICAP) is to educate the public and offer a one-stop-shop experience assisting recipients and their families with Medicare, supplemental health insurance, long term care insurance and other related health coverage plan questions and resources at no cost. Under the supervision of the local Program Manager (or designee), the HICAP counselor provides Medicare beneficiaries and their advocates with information and counseling on Medicare and related health insurance. This supports HICAP’s goals to inform the public, assist beneficiaries with benefits and claims, and promote independent decision-making.