OMSI Guest Services Greeter
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Position Summary: Greeters welcome visitors to OMSI as they enterthe museum’sexhibit halls and attractions, and provide them with friendly and helpful service toexplore OMSI in a safe and welcoming environment. In this particular period,answering questions and stating OMSI protocols as related to COVID-19 safety willbe an important additional aspect ofthe volunteer opportunity. Detailed trainingrelated to these protocols will be provided to volunteers.Essential Duties and Responsibilities:● Greet visitors and welcome them as they enter OMSI● Encourage guests to follow safety protocols and museum procedures as expressed by Guest Services supervisors and OMSI staff.● Direct guests to appropriate lines to redeem pre-purchased tickets or purchase tickets onsite.● Communicate clear and accurate information aboutthe museum’s exhibits, attractions and policies● Assisting museum staff with additional guest support as needed, including but notlimited to, operating the intro video and regulating the number of guests entering the Featured Hall exhibit.Knowledge and Skills:● Strong communication and customer service skills.● Able to maintain a calm, pleasant, and cheerful demeanor in a variety of atmospheres.● Able to listen to and communicate with people of diverse backgrounds, education levels, and ages.● Dependable and punctual.● Self-directed and willing to take initiative.● Must present a professional appearance.● Willing to follow OMSI rules and procedures.Schedule and Support:● Shift Times: 9:30 am to 1:30 pm & 1:30 pm to 5:30 pm● Minimum number of hours: 4 hours per week or 8 hours per month● Attend the following trainings or classes:○ Volunteer OrientationVolunteer Benefits:● Training opportunities and a lifelong learning experience.● Admission forthe volunteerto the museu
About Oregon Museum of Science and Industry (OMSI)
OMSI is an independent non-profit 501(c)(3) organization and relies on admissions, memberships, and donations to continue our educational mission, programs, and exhibits.All are welcome at OMSI.OMSI is committed to recruiting, hiring, developing, and retaining individuals from a diverse candidate pool regardless of race, age, ethnicity, religion, creed, sexual orientation, gender identity/expression, citizenship status, marital status, national origin, physical or mental disability, or any other legally protected status.Equity, diversity, and inclusion guide our process as we build a team that represents a variety of backgrounds, perspectives and skills so that we can better reflect and serve our community. We strongly invite applications from candidates who share our commitment to diversity.
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