Entry-Level IT Technician
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Title: Entry-Level IT TechnicianLocation: Mission: Ignite Powered by Computers For Children, Inc.Reports To: Site SupervisorAmeriCorps Program: Ignite Your Life (IYL)Mission: To enhance educational opportunities and enrich lives through technologyVision: To be the community’s leading technology resource for high-need populations and those that serve themAmeriCorps Program Description:AmeriCorps members are crucial personnel needed to fulfill the goals of Mission: Ignite’s programs, blending volunteer efforts with identified organizational goals to serve as part of the Mission: Ignite team.As ambassadors for the mission and as part of the Mission: Ignite team, AmeriCorps members will participate in professional development and training opportunities, learning various applicable skill sets that may be useful in future careers. The members will also participate in volunteer opportunities as part of AmeriCorps cohorts and develop a network of mission-minded people in the local region.Position Description:The Entry-Level IT Technician plays a vital role in providing technical support and assistance to end-users within the organization. Reporting to the IT Manager or Senior IT Technician, the incumbent will diagnose, troubleshoot, and resolve basic hardware, software, and network issues. This position is an excellent opportunity for individuals looking to start their career in Information Technology and gain hands-on experience in a dynamic service environment.Key Responsibilities:Assist users with basic hardware and software problems.Set up computers, printers, and devices.Install and update software.Help manage user accounts and passwords.Maintain documentation of solutions.Provide remote support when needed.Support basic network tasks.Qualifications:High school diploma or
About MISSION: IGNITE Powered by Computers For Children
Mission: to enhance educational opportunities and enrich lives through technology.Vision: The community's leading technology resource for high-need populations and those that serve them.Founded in 1997 as Computers For Children, our goal was to help close the digital divide, level the technology playing field and deliver digital literacy programs to students and their families. Over the years, our services have expanded across the state and include STEAM training for youth. Programs offer hands-on experiential learning in coding, robotics, engineering, science experiments, computer refurbishment, software applications and more. Working directly with schools and community partners, our programs provide vital training and skills necessary for our increasingly tech dependent economy. In 2018, we “refreshed” ourselves, to be called MISSION: IGNITE- a name that better reflects our role and what we do. We ignite learning!
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