Blood Services: Blood Drive Volunteer Donor Ambassador St. Clair County

PurposeThis position supports the Regional Biomedical Services department. This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility. The purpose of the Blood Donor Ambassador is to provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Assist donors with re-hydrating after donation and observe for post-donation reactions. Express gratitude and ensure each blood donor is sincerely thanked for their donation.ResponsibilitiesOverview of Mobile Blood DrivesUsually hosted at a community or sponsor-owned locationBlood collection procedures are whole blood and red cell (no platelets or plasma)'Mobile’ blood drives change almost every day-with the need to setup and takedown each blood drive, they tend to be faster paced, in a variety of sites, with different donors, sponsors, team members, and chargeperson each driveOften requires careful maintenance of donor flow and wait times (typically more donors on the schedule)Events confirmed about 6 weeks in advanceOverview of Fixed SitesUsually hosted at a community or sponsor-owned locationBlood collection procedures are whole blood and red cell (no platelets or plasma)Staff and equipment tend to be 'ready to go’ in the same site each day--with fewer donors participating on a frequent basis in longer term procedures (some procedures take as long as 2-2.5 hours per donor) at a Red Cross donor center.Similar or same: list of donors, team members and charge people from week to week creates sense of teamRegular donors become familiar with check-in process, materials and siteSchedule rarely changes, available several months in a