Civilrights

Donor Management Computer System Transition - Donor & Admin Support

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When
Ongoing
Runs on a flexible or recurring schedule.
Where
Statewide: Massachusetts · View on map →

About this opportunity

Position Summary:
We are seeking volunteers to assist donors during the rollout of our new MAK.care system. Volunteers in this temporary support role will help create donor accounts and print temporary Donor ID barcode labels to ensure a smooth and positive donor experience during check-in.
Responsibilities:
- Assist donors with MAK.care account creation
- Print temporary Donor ID barcode labels
- Provide friendly guidance and support during donor check-in
- Communicate questions or concerns to staff as needed
Training Provided:
All volunteers selected for this role will receive training prior to the MAK.care rollout.
Ideal Volunteers:
- Comfortable interacting with donors in a customer-service setting
- Basic computer and technology skills
- Friendly, patient, and adaptable
- Willing to learn a new system and support donors through the transition
Time Commitment:
Flexible shifts available during the MAK.care implementation period.
Locations will be the South Massachusetts area - with biggest needs being the Worcester and Seekonk to Dartmouth areas.

Finish signing up with Rhode Island Blood Center

Rhode Island Blood Center isn't currently active on Find Your Two, so you'll need to finish signing up with them directly. When you do, tell them you found this opportunity on Find Your Two. You can also suggest they join us to manage their volunteer opportunities here: https://findyourtwo.org/charity-register/?claim=6061

See every way to reach Rhode Island Blood Center on their Find Your Two page: https://findyourtwo.org/charity/?id=6061

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