[Spanish Speaking] Field Operations Volunteer - Roxbury/North Dorchester
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General Description:ABCD’s network of neighborhood offices are the first point of contact for many individuals and families in need of critical services. The Field Operations Volunteer will assist staff in the daily operations of the neighborhood program.Duties/Responsibilities:Assist with the client intake process, i.e. filling out applications, answering client inquiries and providing information about ABCD servicesProvide front desk and phone coverageConduct research of other referral agencies and community resourcesPerform data entry into the Client Track systemAssist with food pantry operationsSkills & Qualifications:Bilingual in SpanishMust possess strong written and oral communication skillsProficient in Microsoft Office applications and Google productsAbility to lift 15 poundsFamiliarity of Boston’s communities is encouraged
About Action for Boston Community Development (ABCD), Inc.
A Massachusetts-based non-profit human services organization, ABCD provides low-income residents in the Boston and Mystic Valley areas with the tools, support, and resources they need to transition from poverty to stability and from stability to success. Each year, we’ve served more than 100,000 individuals, elders and families through a broad range of innovative initiatives as well as long-established, proven programs and services. For more than 50 years, ABCD has been deeply rooted in each neighborhood we serve, empowering individuals and families and supporting them in their quest to live with dignity and achieve their highest potential. For more, please visit bostonabcd.org.
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